Experienced process designer
Project manager
Custom training designer, developer, and implementation
consultant
Group facilitator and trainer
Years of
Experience
25+ years (13 inside corporations as
employee and 14 as an independent consultant)
Clients
S&P 100 and 500
companies in the following industries:
Financial services
High-tech
Bio-tech
Retail
Energy
Experience
Domestic: In a variety of
industries, worked with mid- to large-size companies to
analyze processes and turn best practices into
on-target, results-based instruction.
International: In Turkey,
served as project manager and training consultant for
ASI engagements involving commercial and retail bank
divisions, and bank-wide efficiency and effectiveness
programs.
Work
Exemplifying Expertise
Led a team of training professionals who
performed needs assessment, curriculum design and
development, and implementation of a credit certification
program. Coached subject experts in classroom delivery.
Result: Reduction of training from 12 weeks off-the-job
to 8 weeks on-the-job with improvement in overall
efficiency and credit quality.
Education
MA Education,
Michigan State University
Certifications in computer programming, instructional
design, facilitation
Other
Co-author of
three business books
Pro bono work with organizations assisting women, diverse
students, immigrant professionals, and SF Bay Area
non-profits.
